Shipping policy

Thank you for shopping with Nisbols Naturals. We’re committed to ensuring that your order arrives safely, promptly, and in perfect condition. This Shipping & Delivery Policy outlines how we process, ship, and deliver your purchases.

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays are processed on the next working day.

  • During peak seasons or special promotions, processing may take slightly longer, but we will notify you via email if any delay occurs.

2. Shipping Locations

We currently ship to:

  • International Shipping — available to select countries. Shipping costs and timelines vary depending on destination and carrier.

If your country is not listed at checkout, please contact us at support@nisbolsnaturals.org to arrange custom shipping.

3. Delivery Timeline

Estimated delivery times:

  • International Orders: 7–14 business days

Delivery times may vary due to customs clearance, local logistics, or unforeseen courier delays.


4. Shipping Costs

Shipping costs are calculated at checkout based on destination, package weight, and delivery option.
Free shipping may apply to qualifying orders during special promotions.

5. Order Confirmation & Tracking

Once your order has been shipped:

  • You will receive a shipping confirmation email with tracking details.

  • You can also track your order directly on our Track Order page using your order number or tracking ID.

6. Customs and Import Duties (International Orders)

For international customers, customs duties, taxes, or fees imposed by your country’s import regulations are the buyer’s responsibility.
Nisbols Naturals is not liable for delays caused by customs inspections.

7. Incorrect Address or Non-Delivery

Please ensure that your shipping address is accurate before completing checkout.
We are not responsible for delays or losses resulting from incorrect or incomplete addresses.
If an order is returned to us due to non-delivery, we may reship it after additional postage payment.

8. Damaged or Missing Items

If your order arrives damaged, incomplete, or missing items:

  1. Take a clear photo of the packaging and contents.

  2. Notify us within 48 hours at support@nisbolsnaturals.org.

  3. We’ll investigate and replace or refund as appropriate.

9. Contact Us

For shipping inquiries, contact:
📧 support@nisbolsnaturals.org
🌍 www.nisbolsnaturals.org